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Shipping policies

Welcome to Islayshop , where luxury meets convenience. Our Shipping and Delivery Policy is designed to provide you with comprehensive information about the rules, timelines, and processes associated with receiving your coveted items.

Order Processing Time: Upon placing your order, our dedicated team immediately begins the meticulous process of preparing your items for shipment. Please allow 3-4  business days for order processing before your package is dispatched.

Shipping Methods: At Islayshop, we strive to offer you flexible shipping options to cater to your preferences. During the checkout process, you can choose from a range of shipping methods, each with its own associated costs and delivery timelines. Rest assured, we partner with trusted carriers to ensure the safe and timely delivery of your purchases.

Shipping Costs: Shipping costs are calculated based on your selected shipping method, the weight of your items, and your delivery address. You can review the shipping costs at the checkout before finalizing your purchase.

Domestic and International Shipping: Islayshop proudly offers both domestic and international shipping. Whether you're indulging in luxury locally or across borders, we are committed to delivering your order wherever you are. International customers should be aware of potential customs duties and taxes, which may be applicable upon delivery.

Order Tracking: Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to track your package. Stay informed about your delivery's progress and anticipated arrival date through our user-friendly tracking system.

Delivery Timelines: The delivery timelines vary based on your selected shipping method and your location. Standard shipping typically takes between 3-7 business days, while expedited options offer faster delivery for those who can't wait to experience the luxury.

Delivery Address: To ensure a smooth delivery process, please provide accurate and complete delivery information during checkout. Double-check your shipping address to prevent any delays or misdeliveries.

Order Changes and Cancellations: We understand that plans may change. If you need to make any modifications to your order or cancel it, please contact our customer service team promptly. Changes or cancellations are subject to our discretion and the order's processing status.

At Islayshop our commitment is not only to the quality of our products but also to the seamless shopping experience we provide. If you have any questions or concerns regarding our Shipping and Delivery Policy, feel free to reach out to our dedicated customer service team. LuxeLiv appreciates your trust in us, and we look forward to delivering luxury to your doorstep.